How Policies Empower Your Team to Say “No” to Patients
At Great Practice Design, we understand that one of the biggest challenges in running a successful medical practice is handling [...]
How to Say “No” to Patients While Maintaining a Positive Relationship
At Great Practice Design, we know in healthcare, saying “no” can sometimes feel like a delicate balancing act. Providing compassionate [...]
7 Places To Simplify Your Message
Overwhelm is everywhere. Attention spans are shorter. And people are craving and needing connection more than ever. It’s a tricky [...]
Conversation Starters That Work
The quickest way to transport a patient attending a doctor’s appointment into a personal connection? A bright, genuine hello and [...]
Increase Patient Engagement with Technology
Technology, Technology, Technology Technology has increased patient engagement in many different ways. From email and texts to patient portals and [...]
Making Feedback Routine
When making feedback routine, the issues in your office and with your team members won’t turn into full-scale drama. Won’t [...]
STOP Putting Patients First
STOP Putting Patients First As a practice manager, are you putting your patients first? It’s time to stop — and [...]
Keep Patients Happy When You Are Crazy Busy
You know those days … the ones where you’re crazy busy? Well, even if your medical practice is having its [...]
Medical Practice Administrative Team Productivity | The Pomodoro Technique
Using The Pomodoro Technique With Your Medical Practice Administrative Team To Improve Productivity Millions of people have used the Pomodoro [...]