Benefits & Results

Give Your Team The Soft Skills They Need

We believe in creating an environment with happy employees who have a patient-first focus. Our specially designed seminars, classes, and on-site training are geared toward empowering your team with the knowledge and confidence they need to enrich your patients’ experience in your practice.

Benefits & Results

Give Your Team The Soft Skills They Need

We believe in creating an environment with happy employees who have a patient-first focus. Our specially designed seminars, classes, and on-site training are geared toward empowering your team with the knowledge and confidence they need to enrich your patients’ experience in your practice.

Creating
comfortable,
appreciated,
equipped

teams.

Chances are, your team feels unequipped. Uneasy, uncomfortable, and often unappreciated. At Great Practice Design, we help you flip those to: confident, comfortable, appreciated and equipped — all while making it easy on you!

Give your team the soft skills they desperately need. Ensure they are equipped to handle any situation with a patient — in a way that leaves the patient feeling seen and heard. Show them they are appreciated.

For over 15 years, we’ve been making an exclusive roster of medical practices look good and run well.  This is where we bring the positive patient experience to more medical practices who need it.

From the moment your patient enters, to the moment they leave — to all the moments in between — we help you ensure a positive patient experience. How? By giving your staff the resources, know-how and appreciation they need to deliver.

They don’t come like that — they’re trained!

YOUR TEAM

  • Better Retention

  • Reduced Turnover

  • Better Confidence

  • Camaraderie

  • Smoother Days

  • Team Bonds

  • Prepared To Handle Any Situation (Including angry patients!)

  • More Invested

  • Happier & Less Infighting

YOUR PATIENTS

  • Feel More Engaged

  • A Bright Part Of Their Day

  • Keep Them Coming Back

  • Are Truly Seen And Heard

  • Will Feel Connected and Become Loyal

  • Your Content Goes Here

  • Will Be More Likely To Refer Your Practice and Write Positive Reviews

YOUR TEAM

  • Better Retention

  • Reduced Turnover

  • Better Confidence

  • Camaraderie

  • Smoother Days

  • Team Bonds

  • Prepared To Handle Any Situation (Including angry patients!)

  • More Invested

  • Happier & Less Infighting

YOUR PATIENTS

  • Feel More Engaged

  • A Bright Part Of Their Day

  • Keep Them Coming Back

  • Are Truly Seen And Heard

  • Will Feel Connected and Become Loyal

  • Your Content Goes Here

  • Will Be More Likely To Refer Your Practice and Write Positive Reviews

customer service training classes

Unlock Your Practice’s
Growth Potential

With Great Practice Design as your silent partner, you can put customer service skills training on auto-drip.
You’ll get monthly emails with everything you need to continue to develop your team, packaged for easy-consumption.