Technology, Technology, Technology
Technology has increased patient engagement in many different ways. From email and texts to patient portals and telemedicine, technology has allowed patients more access and communication with their healthcare providers than ever before. This increased patient engagement has led to better care and treatment for patients, as well as more satisfied patients overall.
- Create a Patient Portal. Patient portals are becoming increasingly popular as a way for patients to stay connected with their healthcare providers and manage their health information.
- How a Patient Portal Increases Patient Engagement and Benefits your Patients
- Patients have their medical information right at their fingertips.
- They have the ability to book and reschedule appointments online.
- They can submit prescription refill requests.
- They have access to their individualized care plan.
- They can view test results and immunization records as soon as they are available.
- Medical forms can be completed and submitted prior to the appointment.
- Patients are able to message their doctor and care team.
- Patients can access financial information, and pay their bill online.
- Patient portals are secure and HIPAA compliant, giving you peace of mind knowing that your patients can access their healthcare information when needed.
Offering an online patient portal increases your patient engagement because they now have the ability to stay up-to-date and informed about their health, while also having quick and easy access to their healthcare information.
- How a Patient Portal Benefits You, Your Practice and Patient Engagement
- Saves you time-time filing paperwork, time answering the phone, time scheduling and rescheduling appointments, time answering questions
- Improves your productivity and efficiency during the day
- Paperwork is legible and complete. It also saves you from having to type in all the handwritten information.
- Information is securely stored and shared, adhering to all HIPAA privacy regulations.
- Allows all team members quick access to patient records
- Provides better patient and provider communication
- Help reduce office costs by decreasing the amount of paperwork, phones calls, and missed appointments.
Having a patient portal helps improvecommunication and increase patient engagement between your patients and your medical team, provides easy access to health information and can make managing health care more convenient for you and your patients.
- Texts and Emails
- Send appointment reminders through text and/or email allowing patients to confirm or cancel immediately.
- Send text/email notifications-These may be about your office closing due to inclement weather or your practice’s new hours starting next month.
- Make sure emails/texts are informative, specific and to the point.
- Telemedicine-This is a great option to incorporate technology with patient engagement strategies.
- Telemedicine allows your patients to seek professional medical care from the comfort of their homes.
- Telemedicine allows your doctors, team and practice to provide more care to more patients in a shorter amount of time.
By using technology in your medical practice, you will see your patient engagement grow. So make sure to ask about the technology and communication preferences of your patients and don’t forget…using technology makes your job easier too! Great Practice Design can help you and your medical practice explore more ways to increase your patient engagement. Get Started Today!