How Policies Empower Your Team to Say “No” to Patients
At Great Practice Design, we understand that one of the biggest challenges in running a successful medical practice is handling [...]
How to Say “No” to Patients While Maintaining a Positive Relationship
At Great Practice Design, we know in healthcare, saying “no” can sometimes feel like a delicate balancing act. Providing compassionate [...]
How To Address Cell Phone Usage In Medical Practices
How To Address Cell Phone Usage In Medical Practices People speaking on their cell phones in public spaces is a [...]
Does Your Practice Have A Signature Scent?
Have you stepped into a Hilton lately? We did recently for a conference. And let us tell you … It [...]
7 Places To Simplify Your Message
Overwhelm is everywhere. Attention spans are shorter. And people are craving and needing connection more than ever. It’s a tricky [...]
Conversation Starters That Work
The quickest way to transport a patient attending a doctor’s appointment into a personal connection? A bright, genuine hello and [...]
Donation box? Here’s a better way.
Donation box? Here’s a better way. Medical offices, we have an announcement: Donation boxes do not belong in your lobby. This [...]
6 Budget-Friendly Ways To Beautify Your Medical Practice.
Want a fresher, brighter, happier workspace — but don’t have the budget for a big renovation? These tips will help [...]
Don’t Overlook The Details – They’re Huge!
Are you charging thousands of dollars for services — but providing 1-ply toilet paper in the bathroom? Then it’s time [...]