Is Emotional Intelligence (EQ) Helping or Hurting you?
Emotional intelligence (EQ), the ability to effectively notice and manage emotions in ourselves and others, is an important skill to [...]
Making Feedback Routine
When making feedback routine, the issues in your office and with your team members won’t turn into full-scale drama. Won’t [...]
STOP Putting Patients First
STOP Putting Patients First As a practice manager, are you putting your patients first? It’s time to stop — and [...]
Internal Messaging Protects Privacy
Do your medical practice team members or providers yell across the clinic to get each other's attention? Do you find [...]