-
Happy patients are the key to a successful, high-quality medical practice. How do you keep your patients happy? The answer goes beyond standard customer service— to have patients leaving their appointments truly satisfied, you need to foster emotional connections. In this course, we will discuss the importance of making emotional connections with your patients, and how these connections serve many purposes for your patients, yourself and your practice. Being attentive to your patients’ needs, listening to their concerns and being aware of body language ensures your practice is patient-centered, and encourages patients to recommend your practice to their friends, family and social media followers. By reflecting on your own positive and negative experiences in a retail environment, you and your team will be able to identify steps in the patient experience where you can build an emotional connection. After completing Great Practice Design’s Emotionally Connecting with Patients course, you will not only be a better medical provider, but a better communicator in your personal and professional life.
-
Hold your horses! If you need help keeping patients in place in your busy waiting room and are looking to add to your office’s decor, this Please Wait Downloadable Sign is the perfect addition to your office. Our sign assures patients that they are important and will be seen as quickly as possible. A little reminder to be patient goes a long way for your patients and your team!
-
Hold your horses! If you need help keeping patients in place in your busy waiting room and are looking to add to your office’s decor, this Please Wait Downloadable Sign is the perfect addition to your office. Our sign assures patients that they are important and will be seen as quickly as possible. A little reminder to be patient goes a long way for your patients and your team!
-
We all know that patients expect their doctors to be experts in their fields of medicine, and they expect that the medical team is knowledgeable about medical conditions and procedures. But, what else do they expect? In this course, your team will explore current patients’ expectations and discover 10 EASY, actionable, AWESOME STEPS to SOAR ABOVE these expectations through video presentations, memorable experiential learning activities, and a next steps action card. Great Practice Design’s 10 AWESOME STEPS for SOARING ABOVE Patients’ Expectations Course ensures that your team understands what it takes to compete in today's challenging medical practice environment. At the end of this training, your team will be able to turn routine office visits into an unexpected, extraordinary experience that will make your practice more memorable, likable, reviewable and referable. Course Time: 30 minutes
