Great practice design medical practice resources and training
Soaring above patients expectations course great practice design
Effective customer service training
Business soft skills training
Management soft skills training courses
Soft skills training courses online
Team training resources great practice design
Best soft skills online courses
Online customer service training programs
Team development courses
Soaring above patients expectations graphic

Soaring Above Patients’ Expectations Course

$29.99

We all know that patients expect their doctors to be experts in their fields of medicine, and they expect that the medical team is knowledgeable about medical conditions and procedures. But, what else do they expect? 

In this course, your team will explore current patients’ expectations and discover 10 EASY, actionable, AWESOME STEPS to SOAR ABOVE these expectations through video presentations, memorable experiential learning activities, and a next steps action card.

Great Practice Design’s 10 AWESOME STEPS for SOARING ABOVE Patients’ Expectations Course ensures that your team understands what it takes to compete in today’s challenging medical practice environment. At the end of this training, your team will be able to turn routine office visits into an unexpected, extraordinary experience that will make your practice more memorable, likable, reviewable and referable.

Course Time: 30 minutes

Categories: , Tags: , , ,

Description

By the end of this training course, your medical practice team will be able to:

  1. Recognize mediocre medical practice customer service vs. exceptional medical practice customer service. 
  2. Identify ways to create unexpected, extraordinary patient experiences in your practice.
  3. Implement successful strategies to exceed your patients’ expectations.
  4. Personalize patient engagement by recording their personal action steps to elevate the patient experience.
  5. Communicate to doctors and practice owners what they have learned.

Great Practice Design’s SOARING ABOVE Patients’ Expectations course includes: 

  1. Practice manager/facilitator instructions-A Flight Map for Soaring Success
  2. Video training course
  3. Activity sheet for your team with notes page and action steps
  4. Invite
  5. Printable break room sign of the 10 AWESOME STEPS for SOARING ABOVE Patients’ Expectations 

And the best part is…it’s yours to keep! Use this lesson now with your current medical practice team and as a part of your new team member onboarding. It’s AWESOME! You can use it again and again!

Everyone needs to know how to fly! Your current patients will thank you, your future patients will thank you, your doctors and team will thank you! 

So let’s get READY TO SOAR ABOVE patients’ expectations!

Course Time 30 minutes

If you do not see your direct download in your inbox, please check your filtered or spam folders. 

Related products

Copyright Great Practice Design | All Rights Reserved
Text Us: (757) 903-6356
Customer Service Solutions for Medical Practices | Medical Practice Resources | Medical Practice Front Desk Training | Medical Practice Courses
Policies and Accessibility

Skip to content
Go to Top